Omnipulse

Now onboarding small businesses

Stop answering the same question forty times a day

Omnipulse answers your customers on WhatsApp, Instagram, Messenger and your website. Instantly, in your own words, from your own documents. You step in only when it matters.

From $49/month · No contract · Live in a day

WhatsAppWeb chatInstagramMessengerTelegram

Try it

This is the actual product

Pick a business and ask it anything. Notice that it tells you which document the answer came from, and admits it when there isn't one.

Apex Auto Repairs

Answers instantly

Try another business

Answering from

  • opening-hours.txt
  • services-and-prices.xlsx
  • booking-policy.pdf

You send us PDFs, spreadsheets and text files. We turn them into the bot’s knowledge and keep it in step as they change.

How it works

You send documents. We do the rest.

There's no builder to learn and no flowchart to draw. We set it up for you, and you tell us what to change.

  1. 1

    Send us your documents

    Price list, opening hours, FAQ, policies. Whatever you already have, as a PDF, a spreadsheet or a plain text file. We handle the mess.

  2. 2

    We build and tune the bot

    We write the instructions, connect your channels and test it against real questions. You approve it before it goes live.

  3. 3

    It answers, you watch

    Every conversation lands in your dashboard. Step in whenever you want, and the bot steps back the moment you do.

We read:.pdf.xlsx.txt

Channels

Wherever they message you

Customers don't pick the convenient channel. They pick the one they're already in.

WhatsAppWhere your customers already message you
Web chatOne script tag on your site
InstagramDirect messages, answered
MessengerYour Facebook page inbox
TelegramFor the customers who prefer it

Features

Built for people who don't have an IT department

Everything here exists because a small business owner asked for it.

Answers from your words, not the internet

The bot only knows what you give it. If the answer isn't there, it says so and points to your phone number instead of inventing something.

Take over mid-conversation

See a message you want to handle yourself? Jump in. The bot goes quiet immediately and stays quiet until you're done.

One inbox, every channel

WhatsApp, Instagram, Messenger, Telegram and your website in a single view, with the full history of each customer.

Change it in minutes

New prices, holiday hours, a service you've dropped. Update the document and the bot knows within the minute.

Your data stays yours

Every business is isolated at the database level. Your conversations are never mixed with anyone else's or used to train anything.

No surprise bills

Pick a plan and see exactly what's included. Go over and you choose in advance: pause, or pay the per-message rate.

Pricing

Pay for what you use

Move the slider to your rough monthly volume. We'll show you the cheapest plan for it.

2,000

Best fit

$79/mo

StarterBEST

$79

includes 1,000 extra @ $0.03

Growth

$149

within your included messages

Pro

$299

within your included messages

Plus a one-time $150 onboarding fee covering setup, channel connection and your first knowledge base import. No contract, so you can cancel any month.

Starter

One channel, answered properly.

$49/month

1,000 messages, then $0.03 each

  • 1,000 conversations a month
  • Web chat widget
  • WhatsApp Business
  • Knowledge base from your own documents
  • Live conversation view
  • Email support

Single-location businesses testing the water

Get started
Most popular

Growth

Every channel your customers already use.

$149/month

5,000 messages, then $0.025 each

  • 5,000 conversations a month
  • Everything in Starter
  • Messenger and Instagram
  • Human takeover, mid-conversation
  • Staff accounts
  • Usage and conversation analytics

Busy shops fielding messages all day

Get started

Pro

For teams where messaging is the front door.

$299/month

15,000 messages, then $0.02 each

  • 15,000 conversations a month
  • Everything in Growth
  • Telegram
  • Priority response times
  • Custom bot tuning by our team
  • Onboarding call and quarterly review

Multi-location and high-volume operations

Get started

Questions

The things people ask first

Do I need a WhatsApp Business account?

Yes, and we walk you through it. Most of the setup happens on Meta's side and takes a few days of back-and-forth with them. The $150 onboarding fee covers us doing that with you, step by step. If you'd rather start without it, the web chat widget works the same day.

What file types can I send you?

PDF, Excel spreadsheets and plain text files. Most businesses send a price list and an opening-hours sheet, and that alone covers the majority of what customers ask.

What happens when the bot doesn't know something?

It says it doesn't know and gives the customer your phone number, rather than guessing. You'll see the question in your dashboard, so you can add the answer and it'll handle it next time.

Can I see what it's saying to my customers?

Every conversation, in full, as it happens. You can read along live and take over at any point.

How long until it's live?

The web chat widget can be live the day you send us your documents. WhatsApp depends on how quickly Meta verifies your business, which is usually a few days and occasionally longer.

Is there a contract?

No. Monthly, cancel any time. The only up-front cost is the one-time $150 setup.

See it answering your questions, about your business

Send us a few of your documents and we’ll build you a working bot to try. No commitment, no card.